General Refund Rules
We offer refunds under these conditions:
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Course is not accessed (0% progress)
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Payment made by mistake
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Duplicate payment
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Technical issue from our side preventing access
Refunds Not Applicable If:
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Course videos/classes already accessed
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User completed course or downloaded materials
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User changed mind
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User’s device, browser, or internet caused issues
Refund Processing Time
Refunds are processed within 3–7 business days.
How to Request a Refund
Email: prottoyacademy25@gmail.com
Include:
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Full Name
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Email
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Payment Screenshot
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Reason for refund