General Refund Rules

We offer refunds under these conditions:

  • Course is not accessed (0% progress)

  • Payment made by mistake

  • Duplicate payment

  • Technical issue from our side preventing access

Refunds Not Applicable If:

  • Course videos/classes already accessed

  • User completed course or downloaded materials

  • User changed mind

  • User’s device, browser, or internet caused issues

Refund Processing Time

Refunds are processed within 3–7 business days.

How to Request a Refund

Email: prottoyacademy25@gmail.com
Include:

  • Full Name

  • Email

  • Payment Screenshot

  • Reason for refund